Privacy Policy

Date of Last Revision: May 05, 2010

Our Privacy Policy is part of our Terms of Use. By accessing or using Surfmark, you agree to abide by it. Surfmark's Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share, and to help you make informed decisions when using Surfmark, located at www.surfmark.com and its directly associated domains (collectively, "Surfmark" or the "Website"). If you have questions or concerns, please contact us at support@surfmark.net.

The Information We Collect
When you visit Surfmark, you provide us with two types of information: (1) personal information you knowingly choose to disclose to us; and (2) Website use information that we collect as you use Surfmark.

Registration
If you choose to register with Surfmark (which is not required to view Surfmarks), you provide us with certain personal information, such as your login credentials including your email address and your user 'nickname'.

Cookies
When you enter Surfmark, we collect your browser type and IP address. We store a cookie for a particular session so that some of the community features such as flagging and voting are not abused. A cookie is a piece of data stored on a user's computer tied to information about the user. This cookie expires after a set period of time. We use our own registration process as well as third party authentication providers such as Facebook, Google, Twitter and Yahoo! who may leave their cookies in your browser. If you use Surfmark's registration process, we may leave a cookie to maintain the login session.

Correspondence
If you correspond with us via-email, we may collect that information for future reference.

IP address
To prevent spam and abuse, our site will collect you Internet Provider (IP) address.

Passive User Information
We collect aggregate level usage information to make sure that the application is working properly and to further improve features. This information may include the version of the product you are using, how you are interacting with the product and the system information. This does not include any personally identifiable information.

Active User Information
If you participate in the beta user program, we will collect additional usage and content information. Although we do not collect personally identifiable information and we aggregate the collected data, in theory, if we devoted enough computing power, we could match the user to the collected information. Our main purpose of collecting the additional information is to make our summarization and flow algorithms more robust.

User generated content
You post User Content (as defined in the Surfmark Terms of Use) on Surfmark at your own risk. Even after removal, copies of User Content may remain viewable in cached and archived pages or if other Surfmark users have copied or stored your User Content.

If you choose to use our invitation service to tell a friend about Surfmark, we will ask you for information needed to send the invitation, such as your friend's email address. We will automatically send your friend a one-time email or instant message inviting him or her to visit Surfmark. Surfmark stores this information to send this one-time invitation, to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at remove@surfmark.net to request that we remove this information from our database.

By using Surfmark, you are consenting to have your personal data transferred to and processed in the United States.

Advertising networks
Advertisements that appear on Surfmark are sometimes delivered (or "served") directly to our users by third party advertising networks. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and "web beacons" (also known as "1x1 gifs") to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time it sends you an advertisement in order to measure the effectiveness of its ads and to personalize advertising content. In this way, advertising networks may compile information about where individuals using your computer or browser saw their advertisements and to determine which advertisements are clicked. Surfmark does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on Surfmark unless you choose to share it with them.

We currently use Google Adsense (currently the only one) to serve ads when you visit our website. To learn more about Google's information gather practices please visit their privacy center here.

Children
If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at remove@surfmark.net.

Surfmark strongly urges parents to talk to their children (of any age) about the dangers they may encounter online, and to make sure their children are using Surfmark in a safe manner. Children should be told to report any inappropriate content to their parents, and to Surfmark at abuse@surfmark.net. Despite Surfmark's safety and privacy controls, Surfmark cannot guarantee that its Website will be entirely free of illegal, offensive, pornographic or otherwise inappropriate material, or that its users will not encounter inappropriate or illegal conduct from other users.

More information regarding Internet safety for children can be found on the following sites:

OnguardOnline.gov
WiredSafety.org
CommonSenseInMedia.org
Ncmec.org
TRUSTe.org
ConnectSafely.org
NetSmartz.org
WebWiseKids.org

Use of Information Obtained by Surfmark
When you sign-in with Surfmark (which is required only if you are publishing or editing content), provide us only with your email address and your user 'nickname'. This information is used by Surfmark primarily to be presented back to when you access Surfmark or to view your 'private' Surfmarks. We may occasionally use your name and email address to notify you regarding new services offered by Surfmark that we think you may find useful. Generally, you may opt out of such emails, though Surfmark reserves the right to send you notices about your account even if you opt out of voluntary email notifications. Surfmark may also send you service-related announcements from time to time through the general operation of Surfmark. We don't have any intention or the capability of using this limited information for providing any targeted advertisements.

Sharing Your Information with Third Parties
We will not provide contact information to third party marketers without your express permission, and we have no plans ever to do so. We share your information with third parties only in limited circumstances where we believe such sharing is (1) reasonably necessary to offer Surfmark services; (2) legally required; or (3) permitted by you.

For example:
We may provide information to service providers to help us bring you the Surfmark services. Specifically, we may use third parties to facilitate our business, such as to host the Surfmark service at a co-location facility for servers, to send out email updates about Surfmark, to remove repetitive information from our user lists, to offer an online job application process, or to provide search results or links (including sponsored links). Our service providers may have access to your personal information for a limited time in connection with these business activities. Where we use third parties to process any personal information, we implement reasonable contractual and technical protections limiting the use of that information to the Surfmark-specified purposes.

We may provide some of the aggregate level data to universities who have active research programs in this area. This data will not include any personally identifiable information.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests, to prevent fraud or other illegal activity perpetrated through the Surfmark service or using the Surfmark name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

We let you choose whether to share information with marketers or electronic commerce providers through sponsored groups or other on-site offers.

Like many other websites that interact with third party sites, we may receive some information from those sites even if you are logged out from Surfmark, or that pertains to non-Surfmark users, in conjunction with the technical operation of our system. When we receive information on users that are not logged in, or on non-Surfmark users, we do not attempt to associate it with individual Surfmark accounts and will discard it.

If the ownership of all or substantially all of the Surfmark business, or individual business units owned by Surfmark, Inc., were to change, your user information may be transferred to the new owner so the Surfmark service can continue operations. Your user information would remain subject to the promises made in any pre-existing Privacy Policy.

When you use Surfmark, certain information you make available on Surfmark may be shared with other users in accordance with the Terms of Use (for example, messages directed to another user, or posts on a blog or user forum maintained by Surfmark). All such sharing of information is done at your own risk. Please keep in mind that personal information you disclose on Surfmark may become publicly available.

Links
Surfmark may contain links to other websites. We are of course not responsible for the privacy practices of other Websites. We encourage our users to be aware when they leave our site to read the privacy statements of each Website that collects personally identifiable information. Our Privacy Policy applies solely to information collected by Surfmark.

Changing or Removing Information
Registered Surfmark users (registration is not required) who want to modify or delete any of their profile information may currently do so my emailing support@surfmark.net. Individuals who wish to deactivate their Surfmark account may do so by emailing closeaccount@surfmark.net. Deactivating the account will not remove any publically available Surfmarks that you had published. Removed information may persist in backup copies for a reasonable period of time. When you share information with other users on Surfmark, however, (e.g., sending a personal message to another Surfmark user, either directly or through a blog or a user forum), you generally cannot remove such communications.

Security
Surfmark takes appropriate precautions to protect the privacy of our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and instant messaging are not recognized as secure communications, you should not send private information to us by email or instant messaging services. If you have any questions about the security of Surfmark, please contact us at support@surfmark.net.

Terms of Use, Notices and Revisions
Your use of Surfmark, and any disputes arising from it, is subject to this Privacy Policy, our Terms of Use, our Copyright policy and our End User License Agreement (EULA) where applicable and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy, our Terms of Use, our Copyright Policy as well as our End User License Agreement (EULA) at any time. Non-material changes and clarifications in our Privacy Policy will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy's new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

Contacting the Website
If you have any questions about this privacy policy, please contact us at support@surfmark.net. You may also contact us by mail at 3 Lagoon Drive, Suite 180, Redwood City, CA 94065.

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